Posts tagged learning
Got annoying clients? Stop rolling your eyes and start learning from them.

I got an email on Monday afternoon from a client, forwarding on a complaint from one of their customers that they couldn’t sign up for a newsletter on my client's website. The original email was certainly to the point: “I can't register for the newsletter on the website. The link doesn’t work. Can't find it if I do a search for it on the site either.”

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4 lessons you can learn from my really stupid mistakes

Mistakes.

I’ve seen a fair few, and I’ve made a whole bunch myself. At worst they can be humiliating and cost you cold, hard cash. At best, you are the only one who knows about them.  Either way, they can knock your confidence. However, the opportunity to learn from mistakes can be enormous, so sit back, wince and / or chuckle at some of my worst mistakes and learn. 

(By the way, this was a hard post to write. I’d much prefer to skite about the times when things were successful and reflected well on me, but I know that failure stories are much more instructive, and let’s face it, way more interesting!)

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